FAQS PAGE


What kind of materials do your shirts use?

To maintain the highest product quality and a speedy print-on-demand process, we rely on several trusted brands to deliver our promise. Our basic tees, supplied by Gildan and Hanes are made of 100% cotton, true to size and preshrunk. Our premium tees, supplied by Canvas and Bella, are made of a premium poly-cotton blend.

What’s the outline around the print on my item?

Prior to printing, our apparel items are pre-treated with a special solution to ensure high quality resolution and color correctness. A small amount of this solution may remain on the shirt and appear as an off-color stain. This residue will disappear after you wash the shirt.

Please wash shirts as directed by the tag information. Our shirts do not shrink if washed as directed but please note that all combed cotton will shrink if it is exposed to heat. This means it should never be washed in hot water or dried in a hot dryer. The delicate cycle on your machine and cold water are recommended.

What’s the status of my order?

Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information.

The most recent information on your order is always available via the receipt link provided in our email correspondence, or by retrieving your tracking information.

If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

Still no emails? Please contact us for further assistance.

Where is my order?

When we ship your order, you will receive an email with your tracking information. Please allow 24 hours for shipping information to update on the website.

Track your order
Enter your order number and email address to get the most up to date information on your order.

Can I make changes to my order?

If your order has not yet gone into production (you’ll receive an email when that happens), you can still make changes to the size and color of any product in your order. Please send us an email with your order number along with the desired changes, and we will edit the order for you.

You may also change the shipping address, by emailing us, or via the receipt link provided in our email correspondence. From there, hit the “update address” button under your shipping info, enter new shipping information, and click “Update.”

Unfortunately, we cannot modify orders once they have gone into production.

Please refer to our exchange policy and our return policy for information regarding returns and refunds.